What a difference an "a" makes.
A Maryland dentist who said he hadn't had a vacation in two years, is suing British Airways after a booking mistake landed him in Grenada in the Caribbean instead of Granada, Spain, according to NBC News.
Edward Gamson said he told the British Airways booker he wanted to go to Spain and didn't notice the error on his ticket because it didn't have an airport code or the flight duration printed on it.
He only learned that he was headed to the tiny island nation after his connecting flight in London was in the air and the flight map showed his plane flying west.
Gamson said he wasted 375,000 frequent flyer miles for the trip and was only offered $376 for him and his partner and 50,000 miles for their trouble.
He is now suing the airline for $34,000 to cover the cost of "pre-booked hotels, trains and other tours" he and his partner had planned, according to NBC.
British Airways declined to comment, according to CNN.
Consumerist breaks down the case thusly:
“It’s just so sad," Gamson told the Independent on Sunday "A trip we had been really looking forward to was ruined and ... BA won’t do the decent thing.”
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A Maryland dentist who said he hadn't had a vacation in two years, is suing British Airways after a booking mistake landed him in Grenada in the Caribbean instead of Granada, Spain, according to NBC News.
Edward Gamson said he told the British Airways booker he wanted to go to Spain and didn't notice the error on his ticket because it didn't have an airport code or the flight duration printed on it.
He only learned that he was headed to the tiny island nation after his connecting flight in London was in the air and the flight map showed his plane flying west.
Gamson said he wasted 375,000 frequent flyer miles for the trip and was only offered $376 for him and his partner and 50,000 miles for their trouble.
He is now suing the airline for $34,000 to cover the cost of "pre-booked hotels, trains and other tours" he and his partner had planned, according to NBC.
British Airways declined to comment, according to CNN.
Consumerist breaks down the case thusly:
Should the customer know how to spell their destination city? Maybe, but the fact that he allegedly stressed that he wanted to go to Spain and never said a word about the Caribbean should’ve been taken note of by the person booking the trip.
“It’s just so sad," Gamson told the Independent on Sunday "A trip we had been really looking forward to was ruined and ... BA won’t do the decent thing.”
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